Terms & Conditions
IMPORTANT INFORMATION - SHIPPING IMPLICATIONS
The last year has seen big changes in shipping across the globe. Due to this our normal shipping
times and guarantees (as described below on this page) do not apply.
99% of our orders will be made and shipped within 3-5 business days, but there may be delays
and problems with the courier. We guarantee that all orders will be shipped within 3-5 business
days of being placed. If a specific delivery date is important, please email us prior to placing
your order to discuss options.
We use reliable delivery services ( Royal Mail) but they are occasionally struggling. Please take
this into account before you order. During busy periods we may be capped on how many orders
we can send with our courier, with no warning, meaning orders will be held back a day or two.
DUE TO THESE DELAYS, WE ARE CURRENTLY NOT OFFERING OUR NORMAL
REFUNDS OR REPLACEMENTS FOR LOST PARCELS, UNTIL 4 WEEKS HAVE
PASSED. IF YOUR PARCEL DOESN'T ARRIVE AS EXPECTED, PLEASE LET US KNOW
AS SOON AS POSSIBLE SO WE CAN KEEP AN EYE ON THINGS.
Terms and Conditions
These terms and conditions are the contract between you and Marx Capital Ltd trading as Ideas
Decor trading as Ideas Decor (“us”, “we”, etc). By visiting or using Our Website, you agree to be
bound by them.
They are based on a set written by Net Lawman and released under licence. They protect your
rights as well as ours.
I / We are Marx Capit Ltd (trading as Ideas Decor), a company registered in England, number
13851028. Our address is 75 SCAFELL WALK, LIVERPOOL, L27 5RJ, England
You are: Anyone who uses Our Website.
Please read this agreement carefully and save it. If you do not agree with it, you should leave
Our Website immediately.
The terms and conditions:
Definitions - In this agreement:
“Carrier” means any person or business contracted by us to carry Goods from us to you.
“Consumer” means any individual who, in connection with this agreement, is acting for a
purpose which is outside his business.
“Content” means any content in any form published on Our Website by us or any third party
with our consent.
“Goods” means any of the goods we offer for sale on Our Website, or, if the context requires,
goods we sell to you.
“Our Website” - means any website of ours, and includes all web pages controlled by us.
"Post" - means display, exhibit, publish, distribute, transmit and/or disclose information, Content
and/or other material on to Our Website, and the phrases "Posted" and "Posting" shall be
interpreted accordingly.
Interpretation - In this agreement unless the context otherwise requires:
a reference to a person is a reference to one or more individuals, whether or not
formally in partnership, or to a corporation, government body, or other association
or organisation.
these terms and conditions apply to all supplies of Goods by us to any customer.
They prevail over any terms proposed by you.
any agreement by any party not to do or omit to do something includes an obligation
not to allow some other person to do or omit to do that same thing;
any obligation of any person arising from this agreement may be performed by any
other person;
in this agreement references to a party include references to a person to whom those
rights and obligations are transferred or passed as a result of a merger, division,
reconstruction or other re-organisation involving that party.
the headings to the paragraphs and schedules (if any) to this agreement do not affect
the interpretation;
a reference to an act or regulation includes new law of substantially the same intent
as that act or regulation.
in any indemnity, a reference to costs or expenses shall be construed as including the
estimated cost of management time of the indemnified party
these terms and conditions apply in any event to you as a buyer or prospective buyer
of our Goods and so far as the context allows, to you as a visitor to Our Website.
this agreement is made only in the English language. If there is any conflict in
meaning between the English language version of this agreement and any version or
translation of this agreement in any other language, the English language version
shall prevail.
Our contract with you
This agreement contains the entire agreement between the parties and supersedes all
previous agreements and understandings between the parties.
Each party acknowledges that, in entering into this agreement, he does not rely on
any representation, warranty, information or document or other term not forming
part of this agreement.
If you use Our Website in any way and make an order on behalf of another person
you warrant that you have full authority to do so and you accept personal
responsibility for every act or omission by you.
We do not guarantee that Goods advertised on Our Website are available. We may
change these terms from time to time. The terms that apply to you are those posted
here on Our Website on the day you order Goods.
The price of Goods may be changed by us at any time. We will never change a price
so as to affect the price charged to you at the time when you buy those Goods.
If in future, you buy Goods from us under any arrangement which does not involve
your payment via Our Website; these terms still apply so far as they can be applied.
We do not sell the Goods in all countries. We may refuse to deliver the Goods if you
live in a country we do not serve.
Acceptance of your order
Your order is an offer to buy from us. Nothing that we do or say will amount to any
acceptance of that offer until we actually dispatch the Goods to you. At any point up
until then, we may decline to supply the Goods to you without giving any reason.
If we do not have all of the Goods you order in stock, we will offer you alternatives.
If this happens you may:
accept the alternatives we offer;
cancel all or part of your order.
Price and payment
The price payable for the Goods that you order is clearly set out on Our Website.
It is possible that the price may have increased from that posted on Our Website. If
that happens, we will not despatch the Goods until you have confirmed that you
wish to buy at the new price.
Prices include UK value added tax (“VAT”). If you show by your delivery address
that you reside outside the EU you can apply to place an order without the VAT
charged. To do so, please contact us on email info@ideasdecor.de before placing
your order.
All bank charges relating to payment in a currency other than pounds Sterling will
be borne by you.
Any information given by us in relation to exchange rates are approximate only and
may vary from time to time.
If, by mistake, we have under-priced Goods, we will not be liable to supply that
those Goods to you at the stated price, provided that we notify you before we
dispatch it to you.
The price of the Goods does not include the delivery charge which will be charged
at the rates applicable at the date you place your order and which will be displayed
on a page of Our Website before we ask you to pay.
If we owe you money (for this or any other reason), we will credit your credit or
debit card as soon as reasonably practicable but in any event no later than 14 days
from the date when we accept that repayment is due.
Security of your credit card
We take care to make Our Website safe for you to use.
Card payments are not processed through pages controlled by us. We use one or
more online payment service providers who will encrypt your card or bank account
details in a secure environment.
Cancellation and refunds
This and the following paragraph apply if you buy as a consumer as defined in the
Consumer Contracts (Information, Cancellation and Additional Charges)
Regulations 2013 (the “Regulations”). Provided the Regulations apply to the
transaction concerned, then the following terms apply to the contract.
We now inform you that information relating to all aspects of our Goods is not in
this document but in our marketing material, whether that is in the medium of Our
Website or in hard copy.
The following rules apply to cancellation of your order:
If you have ordered Goods, and received them, you may cancel your order at any
time within 14 days of the date you received them. You must tell us that you wish to
cancel. You must also send the Goods back to us within that same 14 day period.
We will return your money subject to the following conditions:
we receive the Goods in a condition in which we can re-sell them at full price,
in new condition, with labels and packaging intact.
you comply with our procedure for returns and refunds. We cannot return your
money unless we know who sent them.
The option to cancel your order is not available:
if you purchase sealed goods which relate to health or hygiene, and they become
unsealed after delivery, or cannot be re-sold for some other reason;
if they are a hard medium for a product in soft copy, which comes to you sealed
and is returned to us unsealed.
If the Goods are somehow mixed with other goods so that we cannot identify or
easily separate them.
You are responsible for the cost of returning the Goods. We have no obligation to
refund to you your cost of re-packing and returning the Goods.
In any of the above scenarios, we will return your money within 14 days.
Liability for subsequent defects
Please examine the Goods received from us immediately you receive them. If you
do not tell us of any defect or problem within 30 days of receipt of the Goods, we
shall assume that you have accepted them.
The procedure to return the faulty Goods is as follows:
the Goods must be returned to us as soon as any defect is discovered but not later
than six months from receipt by you.
please follow the returns procedure provided on our website
We will return your money subject to the following conditions:
we receive the Goods with labels and packaging intact.
you comply with our returns procedure. We cannot return your money unless we
know who sent them.
you tell us clearly what is the fault you complain of, when it first became
apparent, and other information to enable us to identify or reproduce it.
If any defect is found, then we shall:
repair or replace the Goods, or
refund the full cost you have paid including the cost of returning the Goods.
Delivery and pick up
Goods are delivered within 30 days from the day you place an order to purchase the
Goods.
Deliveries will be made by the Carrier to the address stipulated in your order. You
must ensure that someone is present to accept the delivery.
If we are not able to deliver your Goods within 30 days of the date of your order, we
shall notify you by e-mail to arrange another date for delivery.
Some Goods must be signed for on delivery. If no one is at the address when the
delivery is attempted the Goods may be retained by the driver. When your Goods
arrive, it is important that you check immediately the condition and quantity. If your
Goods have been damaged in transit, you must refuse the delivery and immediately
contact us so that we may dispatch a replacement quickly and minimise your
inconvenience.
Signing "Unchecked", "Not Checked" or similar is not acceptable.
We will send you a message by email to tell you when we have despatched your
order.
If we agree with you to deliver on a particular day or at a particular time, we will do
our best to comply. But no time given is to be treated as contractual. So we are not
liable to you for any expense or inconvenience you incur on account of delayed
delivery or non-delivery.
Some Goods will be delivered direct from the manufacturer who will contact you to
arrange delivery. When delivery of the Goods has been arranged directly with the
manufacturer, you will be subject to the manufacturer's delivery policy.
Some Goods have certain delivery restrictions so that delivery times may be slightly
longer. In this case, approximate delivery dates will be given when you place your
order.
Time for delivery specified on the order, if any, is an estimate only and time shall
not be of the essence.
If you pick up Goods from our premises then:
we will not be able to assist you in loading heavy items;
Goods are at your risk from the moment they are picked up by you or your Carrier
from our shop / warehouse;
you agree that you are responsible for everything that happens after you take
possession of the Goods, both on and off our premises, including damage to
property of any sort, belonging to any person.
Foreign taxes and duties
If you are not in the UK, we have no knowledge of, and no responsibility for, the
laws in your country.
You are responsible for purchasing Goods which you are lawfully able to import and
for the payment of import duties and taxes of any kind levied in your country.
Goods returned
These provisions apply if you buy from us other than being a Consumer. The following
rules apply to return the faulty Goods:
We do not accept returns unless there was a defect in the Goods at the time of purchase,
or we have agreed in correspondence that you may return them.
Before you return the Goods to us, please carefully re-read the instructions and check that
you have assembled it correctly and complied with any provisions relating to the power
supply, plugs and sockets.
The Goods must be returned to us as soon as any defect is discovered but not
later than 14 days
So far as possible, Goods should be returned:
with both Goods and all packaging as far as possible in their original
condition;
securely wrapped;
including our delivery slip;
at your risk and cost.
The procedure for return of Goods is set out on Our Website. If you do not follow
this procedure, we may be unable to identify you as the sender of the Goods.
In returning faulty Goods please enclose with it a note clearly stating the fault and
when it arises or arose.
Most of the Goods are covered by the manufacturer's guarantee for a minimum of
12 months. Please first check the plug, fuse, batteries and the manufacturer's
operating instructions.
If we agree that the Goods are faulty, we will:
refund the cost of return carriage;
repair or replace the Goods as we choose.
If we repair or replace the Goods, you have no additional claim against us either
under this agreement or by statute or common law, in respect of the defect.
Disclaimers
The law differs from one country to another. This paragraph applies to sales throughout
the EU.
All implied conditions, warranties and terms are excluded from this agreement. If in any
jurisdiction an implied condition, warrant or term cannot be excluded, then this sub
paragraph shall be deemed to be reduced in effect, only to the extent necessary to release
that specific condition, warranty or term.
We make no representation or warranty for:
any implied warranty or condition as to merchantability or fitness of the
Goods for a particular purpose;
the adequacy or appropriateness of the Goods for your purpose.
We claim no expert knowledge in any subject. We disclaim any obligation
or liability to you arising directly or indirectly from information you take from
Our Website.
You agree that in any circumstances when we may become liable to you,
the limit of our liability is the amount you have paid us in the immediately
preceding 12 month period for the Goods concerned.
We shall not be liable to you for any loss or expense which is:
indirect or consequential loss; or
economic loss or other loss of turnover, profits, business or goodwill, even if
such loss was reasonably foreseeable or we knew you might incur it.
This paragraph (and any other paragraph which excludes or restricts our
liability) applies to our directors, officers, employees, subcontractors, agents and
affiliated companies (who may enforce this provision under the Contracts (Rights
of Third Parties) Act 1999 / Contracts (Rights of Third Parties) (Scotland) Act
2017, as well as to us.
If you become aware of any breach of any term of this agreement by any
person, please tell us by [state action required]. We welcome your input [but do
not guarantee to agree with your judgement.]
SALES OUTSIDE THE EU
The law differs from one country to another. This paragraph applies so far as the
applicable law allows outside the EU.
All implied conditions, warranties and terms are excluded from this agreement. If
in any jurisdiction an implied condition, warrant or term cannot be excluded, then
this sub paragraph shall be deemed to be reduced in effect, only to the extent
necessary to release that specific condition, warranty or term.
We make no representation or warranty for:
the quality of the Goods;
any implied warranty or condition as to merchantability or fitness of the
Goods for a particular purpose;
the correspondence of the Goods with any description;
the adequacy or appropriateness of the Goods for your purpose.
We claim no expert knowledge in any subject. We disclaim any obligation or
liability to you arising directly or indirectly from information you take from Our
Website.
We shall not be liable to you for any loss or expense arising out of or in
connection with your use of Our Website, which is indirect or consequential loss,
or economic loss or other loss of turnover, profits, business or goodwill. This
applies whether in an action of contract, negligence or otherwise, even if such loss
was reasonably foreseeable or we knew you might incur it.
We make no representation or warranty and accept no responsibility in law for:
12.14.1.accuracy of any Content or the impression or effect it gives;
12.14.2.delivery of Content, material or any message;
12.14.3.privacy of any transmission;
12.14.4.any act or omission of any person or the identity of any person
who introduces himself to you through Our Website;
12.14.5.any aspect or characteristic of any goods or services advertised on
Our Website;
Our Website includes Content Posted by third parties. We are not responsible for
any such Content. If you come across any Content which offends you, please
contact us via the “Contact us” page on Our Website.
We will do all we can to maintain access to Our Website, but it may be necessary
for us to suspend all or part of our service for repairs, maintenance or other good
reasons. We may do so without telling you first.
You agree that in any circumstances when we may become liable to you, the limit
of our liability is the amount you have paid us in the immediately preceding 12
month period for the Goods concerned.
This paragraph (and any other paragraph which excludes or restricts our liability
or provides an indemnity to us) applies to our directors, officers, employees,
subcontractors, agents and affiliated companies, as well as to us. Any of them
may enforce this provision under the Contracts (Rights of Third Parties) Act 1999
/ Contracts (Rights of Third Parties) (Scotland) Act 2017.
If you become aware of any breach of any term of this agreement by any person,
please tell us by email to support@houseofresin.co.uk. We welcome your input
but do not guarantee to agree with your judgement.
Nothing in this agreement excludes liability for a party's fraud.
Your account with us
You agree that you have provided, and will continue to provide accurate, up to
date, and complete information about yourself. We need this information to
provide you with the Goods.
If you use Our Website, you are responsible for maintaining the confidentiality of
your account and password and for preventing any unauthorised person from
using your account.
You agree to accept responsibility for all activities that occur under your account
or password. You should tell us immediately if you believe some person has
accessed your account without your authority and also log in to your account and
change your password.
How we handle your Content
Our privacy policy is strong and precise. It complies fully with the Data
Protection Act 2018 which is at
If you Post Content to any public area of Our Website it becomes available in the
public domain. We have no control who sees it or what anyone does with it.
Even if access to your text is behind a user registration it remains effectively in
the public domain because someone has only to register and log in, to access it.
You should therefore avoid Posting unnecessary confidential information.
Posting content of any sort does not change your ownership of the copyright in it.
We have no claim over it and we will not protect your rights for you.
You understand that you are personally responsible for your breach of someone
else’s intellectual property rights, defamation, or any law, which may occur as a
result of any Content having been Posted by you.
You accept all risk and responsibility for determining whether any Content is in
the public domain and not confidential.
Please notify us of any security breach or unauthorised use of your account.
Removal of offensive Content
For the avoidance of doubt, this paragraph is addressed to any person who comes on Our
Website for any purpose.
We are under no obligation to monitor or record the activity of any customer for any
purpose, nor do we assume any responsibility to monitor or police Internet-related
activities. However, we may do so without notice to you and without giving you a reason.
If you are offended by any Content, the following procedure applies:
Your claim or complaint must be submitted to us in the form available on Our Website,
or contain the same information as that requested in our form. It must be sent to us by
post or email.
we shall remove the offending Content as soon as we are reasonably able;
after we receive notice of a claim or complaint, we shall investigate so far as we alone
decide;
We may re-instate the Content about which you have complained or not.
In respect of any complaint made by you or any person on your behalf, whether using our
form of complaint or not, you now irrevocably grant to us a licence to publish the
complaint and all ensuing correspondence and communication, without limit.
You now agree that if any complaint is made by you frivolously or vexatiously you will
repay us the cost of our investigation including legal fees, if any.
Security of Our Website
If you violate Our Website we shall take legal action against you.
You now agree that you will not, and will not allow any other person to:
modify, copy, or cause damage or unintended effect to any portion of Our Website, or
any software used within it.
link to Our Website in any way that would cause the appearance or presentation of the
site to be different from what would be seen by a user who accessed the site by typing the
URL into a standard browser;
download any part of Our Website, without our express written consent;
collect or use any product listings, descriptions, or prices;
collect or use any information obtained from or about Our Website or the Content except
as intended by this agreement;
aggregate, copy or duplicate in any manner any of the Content or information available
from Our Website, other than as permitted by this agreement or as is reasonably
necessary for your use of Our Website;
share with a third party any login credentials to Our Website.
Despite the above terms, we now grant a licence to you to:
create a hyperlink to Our Website for the purpose of promoting an interest
common to both of us. You can do this without specific permission. This licence
is conditional upon your not portraying us or any product or service in a false,
misleading, derogatory, or otherwise offensive manner. You may not use any logo
or other proprietary graphic or trademark of ours as part of the link without our
express written consent.
you may copy the text of any page for your personal use in connection with the
purpose of Our Website.
Indemnity
You agree to indemnify us against all costs, claims and expense arising directly or indirectly
from:
your failure to comply with the law of any country;
your breach of this agreement;
any act, neglect or default by any agent, employee, licensee or customer of yours;
a contractual claim arising from your use of the Goods;
a breach of the intellectual property rights of any person.
Intellectual Property
We will defend the intellectual property rights in connection with our Goods and Our
Website, including copyright in the Content whether provided by us or by any other
content provider (including copyright in: text, graphics, logos, icons, images, audio clips,
digital downloads, data, and software).
Except as set out below, you may not copy, modify, publish, transmit, transfer or sell,
reproduce, create derivative works from, distribute, perform, display, or in any way
exploit any of the Content, in whole or in part.
You may not use our name or logos or trademarks or any other Content on any website of
yours or that of any other person.
Subject to the other terms of this agreement, you may download or copy Content only for
your own personal use, provided that you maintain all copyright and other notices
contained in it. You may not store electronically any significant portion of any Content.
Dispute resolution
In this paragraph the term “ADR Provider” means an approved body under the
Alternative Dispute Resolution for Consumer Dispute Regulations 2015.
The following terms apply in the event of a dispute between the parties:
If you are not happy with our services or have any complaint then you must tell us by
email message to email address or an updated address which you will find on Our
Website.
If a dispute is not settled as set out above, we hope you will agree to attempt to resolve it
by engaging in good faith with us in a process of mediation or arbitration.
We can propose an ADR Provider or will listen to your proposal. If you are in any way
concerned, you should read the regulations at: http://ec.europa.eu/consumers/odr/.
Miscellaneous matters
When we communicate with you we do so by email. You agree that email
communications are contractually binding in the same way as properly signed and dated
paper sent by post.
Where we provide goods or services without specific charge to you, then it (or they) is
deemed to be provided free of charge, and not to be associated with any other Goods for
which a charge is made. Accordingly, there is neither contractual nor other obligation
upon us in respect of those goods or that service.
If any term or provision of this agreement is at any time held by any jurisdiction to be
void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the
extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it
from being void and it shall be binding in that changed or reduced form. Subject to that,
each provision shall be interpreted as severable and shall not in any way affect any other
of these terms.
The rights and obligations of the parties set out in this agreement shall pass to any
permitted successor in title.
No failure or delay by any party to exercise any right, power or remedy will operate as a
waiver of it nor indicate any intention to reduce that or any other right in the future.
Any communication to be served on either party by the other shall be delivered by hand
or sent by first class post or recorded delivery or by e-mail.
It shall be deemed to have been delivered:
if delivered by hand: on the day of delivery;
if sent by post to the correct address: within 72 hours of posting;
This agreement does not give any right to any third party under the Contracts (Rights of
Third Parties) Act 1999 / Contracts (Rights of Third Parties) (Scotland) Act 2017 or
otherwise.
Neither party shall be liable for any failure or delay in performance of this agreement
which is caused by circumstances beyond his reasonable control, including any labour
dispute between a party and its employees.
In the event of any conflict between any term of this agreement and the provisions of the
articles of a limited company or any comparable document intended to regulate any other
corporate or collective body, then the terms of this agreement shall prevail.
The validity, construction and performance of this agreement shall be governed by the
laws of England/Wales and you agree that any dispute arising from it shall be litigated
only in that country.